About Us

Owner & President

Amy has been involved in the IME world since 1990. Established IMEC in 2006 and has grown IMEC to be a certified Woman Owned Business. Amy is married to her husband Lyle and has one son Andrew and stepson Phillip. She has 1 grandson, 1 step grandson and 1 step granddaughter. Amy is very involved in our local community. She is involved in the American Legion Auxiliary and loves to fundraise for our Veterans. She loves to spend time at her camp, visiting with family and friends. In the summer loves to be on the St. Lawrence River on her boat. She loves to go to Casinos and take cruises. Amy loves being called Boss Lady from her staff.

As a child, what did you want to be when you grew up? A doctor
Favorite food: Cheese
Favorite team: Don’t have one
Favorite read: Facebook
Favorite movie: Grease
Favorite song: Power of Love and You light up my life
Favorite color: Pink
Favorite quote: Do something to make someone else happy. I love seeing people happy.

Operations Manager

Corina joined the IMEC team in February of 2021. She has almost 22 years of accounting and management experience. She has taken over the position of Operations Manager that IMEC’s first retiree, Audrey, had left back in June of 2022. When she is not working at IMEC, you may find her busy as a server at Jeb’s Restaurant in Lowville. She is the mother of two awesome children and in her free time she enjoys spending it with her family camping and traveling.

As a child, what did you want to be when you grew up? An Architect
Favorite food: Pizza
Favorite team: New England Patriots
Favorite read: Any book by Nicholas Sparks
Favorite movie: Dumb and Dumber
Favorite song: Your Love by The Outfield
Favorite color: Yellow
Favorite quote: “Life is not measured by the number of breaths we take, but by the moments that take our breath away” – Maya Angelou

Customer Service Supervisor, Quality Assurance Assistant & Depo Coordinator

Tina Renzi joined the IMEC team in March of 2015. She is a native of Carthage and brings her 20 years of customer service. She always has a smile on her face and you can hear it when she answers the phone. She enjoys spending time with family going camping and watching NASCAR. Call her to schedule your next IME and Deposition.

As a child, what did you want to be when you grew up? Doctor
Favorite food: Salads, Bean burritos
Favorite team: Football – New England Patriots
Favorite read: James Patterson
Favorite movie: Top Gun
Favorite song: All Country songs
Favorite color: Pink & Purple
Favorite quote: “My aching RV” – Myself happy.

Senior Customer service Representative & Physician Recruiter

April Pike has been with IMEC since its conception in 2006. She brings with her 3
previous years of experience in the Independent Medical Evaluation industry. She has watched IMEC grow to where it is now! April is in charge of the IME scheduling and physician recruiting. She updates the credentials of the current physicians and brings new doctors on board. April builds and creates the monthly block time calendar and ensures ample coverage for our clients across our great state of New York and, as needed, throughout the country. April also helps where needed with projects, etc. Her outside interests include spending time with her family, gardening, hobby farming (chickens, rabbits, and goats), attending NASCAR (at Charlotte Motor Speedway),
thrifting and hiking. She is a member of the Order of the Eastern Star and a member of
the American Legion Auxiliary. She moved to North Carolina during the pandemic and recently bought her forever home there! In it she has a ‘home office’ where she is still able to work for IMEC remotely.

As a child, what did you want to be when you grew up? Not sure, but I went to college to be a chef. After many years of cooking, I switch to being an office worker via our awesome leader, Amy Mceathron. This was over 20 years ago!
Favorite food: Burgers and steak
Favorite team: Don’t have one but my favorite NASCAR driver is Denny Hamlin #11
Favorite read: Romance novels
Favorite movie: Top Gun and Titanic
Favorite song: Anything by Toby Keith
Favorite color: Blue and Coral
Favorite quote: Try and try again!

Physician Recruiter

Deb Kerschner joined IMEC in March of 2023 as a Physician Recruiter Assistant. She’s had many years of IME experience managing her husband’s chiropractic practice. In her free time she loves spending time with her four grandchildren, hiking & running.

As a child, what did you want to be when you grew up? Ballet Dancer
Favorite food: Sushi
Favorite team: Islanders
Favorite read: This Just Speaks To Me By Hoda Kotb
Favorite movie: Forrest Gump
Favorite song: We Are The Champions
Favorite color: Green
Favorite quote: Be kind or be quiet

Customer Service Representative

Lynne Intorcia joined IMEC in October 2020. A native of Carthage bringing 37 years of friendly hometown customer service from a longtime local business. Lynne has also belonged to the American Legion Auxiliary for 45 years. Lynne is currently serving as Secretary of the Carthage Fire Department Auxiliary. In her off time she enjoys time with her 2 sons camping, 4-wheeling, and playing Cards. So give Lynne a call to set up your next appointment for you.

As a child, what did you want to be when you grew up? A florist
Favorite food: Homemade pizza
Favorite team: My family
Favorite read: Nicholas Sparks
Favorite movie: Mommy Dearest
Favorite song: Tennessee Whiskey
Favorite color: Teal blue
Favorite quote: “Attitude is the difference between an ordeal and an adventure” –
Author Unknown

Customer Service Representative

Brooke joined IMEC in October 2022. She grew up in Carthage, NY, graduating from Carthage High School in 2016. Brooke has her associates in Hospitality and Tourism and is currently working to get her associates in accounting. She enjoys spending time with family, hiking and cooking.

As a child, what did you want to be when you grew up? Travel Agent
Favorite food: Mac & Cheese
Favorite team: Syracuse
Favorite read: James Patterson
Favorite movie: Grease
Favorite song: Whiskey Lullaby – Brad Paisley
Favorite color: Pink
Favorite quote: “Optimism is the faith that leads to achievement. Nothing can be done
without hope and confidence.” – Helen Keller

Medical Records Supervisor

Christy joined IMEC in April of 2016. She brings many years in business and customers service to our team. She plays the role of our in house go to IT girl. Her interests include, camping, boating, four-wheeling/SXS and spending time with her two children and husband.

As a child, what did you want to be when you grew up? Fashion Designer
Favorite food: Loaded Nachos
Favorite team: NY Yankees
Favorite read: Colleen Hoover, Romantic Thrillers
Favorite movie: Dirty Dancing
Favorite song: Faithfully by Journey
Favorite color: Blue
Favorite quote: “God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference” – Reinhold Niebuhr

Medical Records Coordinator

Kim joined our IMEC family in September of 2019 as one of our Records Typist and now has moved over to our medical records department as a Coordinator. She brings over 20 years of experience in the healthcare industry and truly enjoys what she does. Kim enjoys spending time with her family, exploring outdoors during the summer months, and in the winter months you can usually find her with her nose stuck in a book or in the kitchen baking anything that has sugar in it.

As a child, what did you want to be when you grew up? Something in forensic science.
Favorite food: Slow cooked pot roast and homemade rolls.
Favorite team: Eh, I am not particularly interested in sports but if I had to choose one it would be the Seattle Seahawks.
Favorite read: How can anyone choose just one book when there are so many great ones!
Favorite movie: Goonies
Favorite song: It’s a toss-up between Father and Son by Cat Stevens and Forever Young by Bob Dylan (at the moment, lol)
Favorite color: Black
Favorite quote: It’s a toss-up again between:
“Intelligent individuals learn from every thing and every one; average people, from
their experience. The stupid already have all the answers” -Socrates
and:
“The only true wisdom is in knowing you know nothing” -Socrates

Medical Records Assistant

Trish Farrell joined the IMEC family in September of 2020. She has 16 years of customer service and management experience. She is currently enrolled at Jefferson Community College for a degree in accounting. She is from the area and spends her free time with her family.

As a child, what did you want to be when you grew up? Lawyer
Favorite food: Pasta
Favorite team: LA Lakers, Dallas Cowboys
Favorite read: Too many to choose
Favorite movie: Goonies
Favorite song: Too many to choose
Favorite color: Blue
Favorite quote: “In three words I can sum up everything I’ve learned about life: it goes on.” – Robert Frost

Medical Records Assistant

Kerri is originally from Massena, NY, and attended Bryant and Stratton for hospitality. Over the past 25 years, she has excelled in diverse customer service and administrative positions across various industries. In her free time, she enjoys spending time with her family, including her three daughters, son-in-law, and granddaughter.

As a child, what did you want to be when you grew up? Lawyer
Favorite food: Scallops
Favorite team: NY Yankees
Favorite read: Any true crime podcasts
Favorite movie: Stepbrothers
Favorite song: Iris by the Goo Goo Dolls
Favorite color: Purple
Favorite quote: “Go to Heaven for the climate, Hell for the company.” – Mark Twain

Medical Records Assistant / QA Assistant

Kara joined the IMEC family in November of 2019. She brings with her over 15 years of customer service and medical background. When she is not busy being a mom to 3 little ones, she enjoys cooking, reading and watching college football as well as anything outdoors.

As a child, what did you want to be when you grew up? A Mermaid haha//Math Teacher
Favorite food: Oreos and Tacos.
Favorite team: Alabama.
Favorite read: Any historically based fiction
Favorite movie: Grease
Favorite song: n/a
Favorite color: Orange
Favorite quote: n/a

Medical Records Typist

Ashton joined IMEC in late December of 2022. She grew up in Lowville, NY, where she
graduated from Lowville Academy Central School with her Advanced Regents Diploma
in 2019. She is currently a senior at Mercyhurst University getting her bachelor degree
in Biology with a concentration in Neuroscience. After getting her bachelor degree, she
will be getting her Master’s in Special Education, and specializing in Autism. She enjoys
spending time with family, being active and playing sports.

As a child, what did you want to be when you grew up? Veterinarian
Favorite food: Pasta
Favorite team: New York Giants
Favorite read: Ugly Love by Colleen Hoover
Favorite movie: Top Gun: Maverick
Favorite song: Last Night by Morgan Wallen
Favorite color: Pink
Favorite quote: “You’ll grow beautifully in your own way” – Dhiman

Medical Records Typist

Nevaeh became a member of IMEC in March 2024. A native of Northern New York, she was born and raised in the area. Nevaeh is a student at Carthage High School and is set to graduate in 2025. Additionally, she is currently taking online courses at Jefferson Community College to further her studies in the medical field to become a Nurse Practitioner. During her leisure time, she enjoys fishing, riding her four-wheeler, camping, and cherishing moments with her family and boyfriend.

As a child, what did you want to be when you grew up? Nurse Practitioner
Favorite food: Chicken alfredo
Favorite team: Don’t have one
Favorite read: Colleen Hoover
Favorite movie: How The Grinch Stole Christmas
Favorite song: Humble And Kind – Tim McGraw
Favorite color: Purple
Favorite quote: “The way I see it, if you want the rainbow, you gotta put up with the rain”- Dolly Parton

Transcriptionist

Kelly has been a medical transcriptionist for over 20 years and joined IMEC in 2009. She enjoys spending time with her family, boating, campfires and the pool in summertime. Her favorite hobby is watching her daughter play sports in school.

As a child, what did you want to be when you grew up? A bus driver
Favorite food: Seafood and Italian
Favorite team: Buffalo Bills and KC Chiefs
Favorite read: Colleen Hoover
Favorite movie: I could watch Sweet Home Alabama and Safe Haven over and over, and of course any gushy Christmas movie!
Favorite song: Humble & Kind – Tim McGraw
Favorite color: Yellow
Favorite quote: “There’s a lot of things we go through and we don’t even know why… At the end of the day,  God  has a purpose  nd a plan for you, and that’s kind of how I take that.” – MORGAN WALLEN

Transcriptionist

Quality Assurance

Ann joined IMEC in 2016 with a diversified background in the medical field. She has coding, billing and appeal experience. She has managed all insurance billing departments as well as customer service. She has her education in accounting. She is from Cape Cod having moved to New York in 1988 when her husband was stationed at Ft Drum for the US Air Force. They retired here in 2002. They have 2 daughters and one grandson. Ann’s outside interests include the American Legion Auxiliary, camping, cooking, crafting and family time.

As a child, what did you want to be when you grew up? Teacher
Favorite food: Chinese
Favorite team: New England Patriots
Favorite read: Love almost anything except science fiction and fantasy. Avid reader.
Favorite movie: Beaches and Steel Magnolias
Favorite song: Brown Eyed Girl
Favorite color: Fuchsia
Favorite quote: You’re braver than you believe, stronger than you seem, and smarter than you think. – Christopher Robin

Quality Assurance Specialist

Diana joined the IMEC team in January of 2019 bringing with her over 16 years of experience in the Independent Medical Evaluation industry. She is a Registered Nurse with a Bachelor of Science degree in Nursing from the University of Delaware. After graduating, she worked at Children’s Hospital of Philadelphia and St. Barnabas Medical Center in their Neonatal Intensive Care Units caring for newborns and premature infants before settling down to raise a family. She went on to work as a field case manager for several years and then began working in the IME industry. Over the past 16 years, she has gained a wealth of knowledge with particular emphasis in New York Workers’ Compensation. In her free time, she enjoys spending time with family and friends, traveling and golf.

As a child, what did you want to be when you grew up? I always wanted to be a nurse.
Favorite food: Pizza
Favorite team: NY Giants/NY Yankees
Favorite read: John Grisham novels
Favorite movie: Miracle on Ice and Remember the Titans
Favorite song: Ave Maria
Favorite color: Blue
Favorite quote: “Always stay humble and kind.” – Tim McGraw.

Quality Assurance

Renee joined us in August of 2020. She has over 18 years of experience within the IME Industry. She has a Bachelor’s in Business Management and a Master’s in Organizational Psychology. She has four grown children, three granddaughters and three foster daughters. In her free time, she loves to read and write. She has published one book and is working on a second book.

As a child, what did you want to be when you grew up? I wanted to be a lawyer and a principal of a school.
Favorite food: Crab Legs
Favorite team: Golden State Warriors
Favorite read: The Children of the gods series. I am have read all 70 books and I am waiting on book 71 to release.
Favorite movie: Pretty Woman (Has been my favorite movie since day one and I have not changed to another favorite.)
Favorite song: Worship You by Kane Brown
Favorite color: (I am not a color person, I only like black, white and brown colors)
Favorite quote: “As for me and my house we will serve the Lord and if we fall we will fall together and get back up together!” – Renee Matthews

Quality Assurance

Laura joined the IMEC Team in November of 2019. She comes from many years of transcription experience within the IME industry, changing career paths approximately 7 years ago by moving into the fun and exciting world of Quality Assurance, with specialization in the New York jurisdiction. In her free time, she enjoys spending time with her family and friends, watching sports (Go Birds!), reading and traveling.

As a child, what did you want to be when you grew up? A marine biologist.
Favorite food: Chips (Doritos) and salsa.
Favorite team: I’m from Philadelphia — GO BIRDS!
Favorite read: I love psychological thrillers, at the moment Frieda McFadden is my favorite.
Favorite movie: Anything scary!
Favorite song: She Talks to Angels, by The Black Crowes.
Favorite color: Green, especially fluorescent.
Favorite quote: Not necessarily a quote, but something I’ve always said to my children even to
this day. “Walk On the Moon!”

Quality Assurance

Kayla joined the IMEC team in August of 2019. She brings seven years of experience in both Worker’s Compensation and No-Fault IMEs for New York and several other jurisdictions. Her prior experience includes Dental assistant and office manager, clinic coordinator in Physical, Occupational and Speech Therapy offices, both pediatric and adult, Administrative Assistant in other office settings and retail management. In her free time, she enjoys spending time with her husband and traveling to South Dakota to spend time with family. She is also a life member of the Herbertsville Volunteer Fire Company Ladies Auxiliary in Brick, NJ.

As a child, what did you want to be when you grew up? A mom
Favorite food: Sushi
Favorite team: Raiders
Favorite read: Too many to list
Favorite movie: Mr. Holland’s Opus
Favorite song: Sandi Patty’s version of the National Anthem
Favorite color: Yellow
Favorite quote: The glass isn’t half-full, it isn’t half-empty, the glass is refillable.

Quality Assurance

Kerry has been working in the medical field for about 30 years for many local hospitals both as a transcriptionist and scribe. She has spent the last 2-1/2 years working as the office manager for Dr. Perrier in Ogdensburg. She enjoys spending time with her best friend, her sisters, and her parents traveling and visiting casinos. She also loves to fish, bowling, boating, hanging around the pool, campfires, and catching a scary movie here and there. Her hobbies are reading and when she has the time she likes to crochet blankets for herself and friends.

As a child, what did you want to be when you grew up? A rockstar!!! lol
Favorite food: Chinese
Favorite team: Do not have one because I do not watch any sports. lol
Favorite read: My all time favorite books are Stephen King and my most recent obsession is anything by Lisa Gardner.
Favorite movie: The Conjuring series………LOVE LOVE LOVE them all!
Favorite song: Tennessee Whiskey
Favorite color: Red
Favorite quote: “Be the reason someone smiles. Be the reason someone feels loved and believes in the goodness in people.” – Myself

Quality Assurance Assistant

Heather joined the IMEC family in June of 2019. She has been in the medical field for over 10 years and has over five years of experience with working with New York Workmen’s Compensation; especially assisting with the QA team. She is the mother of two beautiful young children and lives in New Jersey. In her free time, she enjoys hiking, exercising, traveling, concerts, watching football (Giants), relaxing and enjoys spending most of her time with her family.

As a child, what did you want to be when you grew up? Art teacher
Favorite food: Fish/chicken/shrimp Tacos & I love Soup
Favorite team: NYG Giants
Favorite read: Bigtimeadulting
Favorite movie: Heathers
Favorite song: I love all music, hard to pick
Favorite color: Blue
Favorite quote: “Have a little cry, pick myself up, dust myself off, and keep going.” ~ Bluey
“You get what you get and you don’t get upset” ~ I just tell my kids this all of the
time

Quality Assurance Assistant

I’m a mom of one amazing daughter, Katie. I’m also a GiGi of two awesome grandsons, Xavier (11) and Styles (7), as well as a bonus granddaughter, Harper (11). They’re my world. I love music and I’m a big-time rocker chick. I enjoy hairbands, metal, rock, and music from the 80s and 90s. I’m an old-school country girl who loves fishing, demolition derbies, lawn mower races, mud bogs, concerts, and BBQs (all year long, even in the snow, lol). I also love anything tie-dyed, music notes, sunflowers, collecting magnets, sunglasses, scary movies, and documentaries. I’m a huge animal lover and can see right into their sweet souls. I lead a pretty simple, sometimes boring life.

As a child, what did you want to be when you grew up? A Teacher
Favorite food: Chicken Parm alllll day long
Favorite team: Boston Bruins…. hockey all day every day!!
Favorite read: Documentaries
Favorite movie: Wayne’s World
Favorite song: I Love Rock N Roll – Joan Jett
Favorite color: Purple
Favorite quote: Been There…. Rocked That

Maintenance Engineer

Debbie joined IMEC several years ago, she loves to volunteer her time at IMEC. She has worked at Champion International/St. Regis Champion for over 20 years. She then worked at MWR for Ft. Drum for almost 15 years. She is one of 7 children born and raised in Carthage, NY. She loves to watch sports, volunteer and helping others. She is a 50 year member of the American Legion Auxiliary of Unit 789/Carthage. Now her time is spent going camping and spending time with her friends and family.

As a child, what did you want to be when you grew up? Nurse
Favorite food: Pizza
Favorite team: NY Giants
Favorite show: Survior
Favorite song: Do you Believe – Cher
Favorite color: Blue
Favorite quote: “I am who I am.”

IMEC’s Mascot

Princess is 9 years old, she was born on March 2, 2015 she surely is the princess of the
office. She loves her treats and playtime.

RETIRED – Operations Manager / Bookkeeper

Audrey Reynolds joined IMEC in 2010 with a diversified background that includes not
only seven years of experience as a New York State Workers’ Compensation claims
adjuster, but she also has business management skills. Audrey has successfully worked
in all of the positions at IMEC and climbed her way up the IMEC ladder very quickly.
Audrey’s position involved Quality Assurance and Book Keeping. Audrey’s
outside interests include kayaking, camping, hiking, and painting nature.